Tuesday, September 30, 2008

Text-a-Librarian

The Librarian in Black wrote up a nice little post about a new service TextALibrarian.com created by the start up mobile Q&A service Mosio. I think this is good news for libraries that the market is beginning to provide tools for hosting this kind of service that would be difficult to create and support all on our own. This really is the next progression.

Just the other day I had a student, who was on a library tour, ask at the reference desk if we provided reference service via texting. I said, "Not yet, but that is where we are heading." He seemed pleased to hear that. I really feel that his query was just the tip of a might iceberg of service opportunity. Let's forge ahead carefully, but conscientiously, with full committment to serving our students as best we can.

Monday, September 15, 2008

Blurring the lines

Here's an interesting discussion that Michael Stephens and Michael Casey had in their monthly column The Transparent Library that Library Journal runs. In their discussion it shows how two professionals, who work with Library 2.0 daily, can have differing viewpoints on how transparency, lack of privacy, or too much privacy, and the blurring lines between our personal and professional lives effect how we interact with the world and with our library customers.